Asst. Chief Housekeeper

  • Full time
  • United States
  • @Viking Cruises posted 2 weeks ago
  • Posted : May 2, 2024 -Accepting applications
  • View(s) 98

Job Detail

  • Job ID 39519
  • Career Level Manager
  • Experience 2 Years
  • Gender Male/Female
  • Industry Housekeeping
  • Qualifications Diploma

Job Description

Asst. Chief Housekeeper – supports the Executive Housekeeper to oversee a variety of housekeeping functions to ensure the smooth running of the daily operation of the Housekeeping Department.

Why is it so cool to become a Viking?

  • Paid flights to and from the ship
  • Legal employment 6 months on, 2 months off based on 10-hour work day
  • Fixed return dates at the end of your contract
  • Free ship wide Wi-Fi
  • Free accommodation
  • Opportunities for growth and advancement in your career

YOUR RESPONSIBILITIES

  • Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requisition for approval.
  • Inform the Executive Housekeeper of any Guest related issues, resolving these issues according to Viking’s STAR Service Standards; follow up on any special requests from Guests.
  • Ensure that all logs are signed and up-to-date in the designated housekeeping areas, follow up & keep track of all special cleaning matrixes including cleaning of curtains, carpet shampoo, furniture, shower head sanitation, etc.
  • Regularly inspect Housekeeping areas including Guest Staterooms, public areas, corridors and lockers to ensure that these areas are according to company policies and procedures and employee health and fire/chemical safety. Any damages/malfunctions found during such inspection must be corrected accordingly and reported to the Executive Housekeeper.
  • Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention.

YOUR PROFILE

  • A required minimum of 2 years’ experience as an Assistant Chief Housekeeper or similar position, within a 5 Star hospitality environment, and experience with ship operations of 500+ staterooms is required;
  • must have experience in leading a multi-cultural team. A Business Administration or Hotel Management degree is preferred.
  • Fluent in English – must be able to address any kind of information in an adequate manner with excellent oral English communication skills.
  • Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail.
  • Must have strong administrative skills, including proficiency with PC based databases, spreadsheets, and word processing systems. Must demonstrate effective stress management skills.
  • Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance.
  • Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time.
  • No visible tattoos

Required skills

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