Bar/Wine Steward/ess

  • Full time
  • Florida, United States
  • @CMI Leisure posted 3 months ago
  • Posted : February 17, 2023 -Accepting applications
  • View(s) 522

Job Detail

  • Job ID 18324
  • Career Level Staff
  • Experience 2 Years
  • Gender Male/Female
  • Industry Bar
  • Qualifications Diploma

Job Description

The Bar/Wine Steward/ess reports to the Bar Manager


  • Follow the established guidelines for grooming in terms of personal hygiene and personal appearance.
  • Be in proper uniform appropriate for the lounge and time of day, as per Company established guidelines and standards.
  • Check work schedules to determine where and when you will work and be sure to know at which station you will work.
  • Report to the Bar Manager 5 minutes prior to the assigned time in order to receive instructions particular to the upcoming shift and follow his/her guidance for the duration of the shift.
  • Follow all reasonable orders related to his/her duties from his/her supervisor(s).
  • Ensure that assigned work areas are properly set in terms of appearance and ambiance as per the established guidelines for the lounge and time of day.
  • Have complete knowledge of the bar list / wine list and wines and cocktails, proper glassware and garniture for each drink.
  • Always serve guests in a pleasant and courteous manner, speaking English at all times, and using proper verbal etiquette.
  • Delivery of all beverages in the bars and lounges should be as per Company guidelines and standards.
  • Maximize revenue opportunities by following established guidelines on sales techniques, actively endorsing revenue programs and promotions, and by always trying to up-sell each sale.
  • Ensure that proper sanitation procedures as per United States Public Health (USPH) and Company standards are followed.
  • Follow all procedures, as per Company guidelines/standards, for handling clean glasses, etc. in the bars and/or lounges.
  • Follow established procedures for processing guest checks.
  • Report all problems pertaining to passengers or passenger satisfaction with beverages or beverage service immediately to the Bar Manager and/or Hotel Manager.
  • Works closely and cooperates with supervisors, colleagues, and other employees in order to achieve the highest possible passenger satisfaction for the services rendered.


  • Good knowledge of the English language.
  • At least 2 years’ experience in a high-volume four or five star hotel, resort and at least 1 year on a cruise ship.
  • Must be fully Covid-19 vaccinated with FDA or WHO approved Covid-19 vaccines.

Required skills

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